Customer Warranty Registration
QUESTIONS? CALL 732.750.7999
Claim Response Hours: Monday-Friday 9am-4pm EST
WE ARE HERE TO HELP YOU!
We will work with you and/or your shop to determine the best steps in the repair of your vehicle.
Questions?
Most questions regarding the warranty can be answered in review of your warranty paperwork, the website, or an email to us with your specific question.
After we know what needs to be repaired we can then move into the warranty process where we will provide parts, allow repairs and sometimes replace the product.
After the repair is complete (if not at our shop) we will require defective parts to return to us for inspection. Simply contact us by phone, or you can email us that it is ready for inspection. You will need a copy of your repair order, so please make a copy of the repair order from your shop for our records.
Once parts are at the inspection facility they will be reviewed and indicated defects located. When the inspection is complete we can move through the warranty process smoothly because your repair order is on file serving as your request.
Any payments from AB Automotive Transmissions are made via check, so please ensure your mailing address is current with us.
Need Warranty Assistance?
Please contact us via phone at (732)750-7999 during warranty center business hours 9am-4pm EST Monday-Friday. Have your warranty registrations completed prior to calling to expedite the process. Also have your vehicle information and name as it appears on the invoice available.
We may also be reached via email and Facebook Messenger. Include your name as it appears on your ABT invoice, your vehicle YMME and detailed reason for contacting us. We will respond to your concern/question(s).
REGISTER your product warranty, then contact us: (732)750.7999
Forward any documents to ABAuto7999@gmail.com.
Please make sure your name as it is on your product invoice and vehicle are visible.
Claims MUST be handled by a member of ABT, accompanied by proper documentation PRIOR to work being completed to qualify. Any work completed without an ABT open claim, authorization, completed warranty registration, and required documentation; such as (but not limited to) pictures, returned parts, approved inspection, the return of the correct rebuildable core and receipts will not qualify for warranty coverage.